FREE SHIPPING ON ALL ORDERS OVER $50 WITHIN AUSTRALIA. Due to increased demand Australia Post is estimating an additional 3-10 working days for all delivery’s.

Ordering

ORDERING

How do I know if an item is in stock?
If you are able to add the item to your cart, we have the item in stock ready to ship to you. We try to ensure we restock our bestselling items as soon as possible. You can always contact us to see when an item will be available to purchase at info@silkdervish.com

Has my order been placed successfully?
If you’ve received a confirmation email from us, your order has been placed successfully.  If you’re not sure, feel free to contact us at info@silkdervish.com with your Name and date of purchase.

How do I change my order after purchasing?
If you change your mind on an item you’ve purchased, please contact us immediately, as once your order has been processed (usually the same day) we aren’t able to make changes.

What happens after I place my order?
Once you’ve placed your order, you’ll receive an order confirmation email.  We then process your order, it’s picked and packed, shipped with Australia Post.  Once it’s been dispatched you’ll receive an email providing tracking details.

What payment types do you accept?
We accept Credit Card, AfterPay,and Paypal payments.

How do I use promo codes on the site?
If you have a promo code you’d like to use, once you’ve added your items to your cart, and are ready to check out you will enter the promo code at checkout.  If you’re having any problems please contact us at info@silkdervish.com